You review your purveyor invoice: whole beef tenderloins or primal loins at $14.00 a...
Every week, kitchen managers and general managers gather around a spreadsheet to celebrate or...
Every kitchen manager and lead cook has heard it before: “Yeah, my station is...
FOH Server Closing Checklist Standard: Ocular and physical verification required — no verbal sign-offs....
TQR Line Cook Closing Checklist Standard: Physical, ocular, and probe verification only — no...
Restaurant Opening Procedures A successful service starts with disciplined opening routines. Proper setup...
Operations Management Station Readiness Station readiness means ensuring that every operational station is...
Shift Leadership and Restaurant Manager Duties When I was RM at the Lone Star...
Deployment: The Right Person in the Right Place Deployment means deciding where every employee...
OPERATIONS MANAGEMENT Shift Handove Shift Handover is the process of transferring important operational...